Shipping in the US and Canada is $2 US for Mixtapes and DVDs. All other products have the shipping included in the price.
Orders outside the US and Canada will have additional shipping charges added based on the destination. We will contact you with the extra charges.
Back Orders
Mix Tape Detroit prides itself in the fact that 95% of all orders placed are completely fulfilled and shipped out within 24 business hours from when they are submitted. If a particular item is out-of-stock, the online shopping cart system will notify you and ask you to place another selection. However, there are rare cases when a particular item is out-of-stock, but the online shopping cart system still allows you to continue on with the transaction. If this happens, we will NOT hold up your entire order to wait for the particular item to come in. The rest of your order will be fulfilled and shipped out within 24 hours, along with a note indicating that one of your selections is on backorder. As soon as the backordered item is received by us, it will be sent directly to you via First Class/Priority Mail. You will NOT pay for any additional shipping & handling.
Return and Exchange Policy
At Mix Tape Detroit, customer service is preeminent, and we want to make sure that you are 100 percent satisfied.However, because of the ease in which media is
duplicated, we cannot allow refunds on sales of any CDs, DVDs or any other
merchandise distributed on the site.
If you receive a defective item, send us an email at sales@mixtapedetroit.com to notify us that you will be sending the item back. Please note your order # (can be found on your invoice)in the e-mail along with your name, address, defective CD, and what in particular was misplaying on the particular CD.
At that point, return the defective item to the following address: Mix Tape Detroit, LLC
RE: Defective
P O Box 204 Walled Lake, Mi 48390
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